Communications Disclosure

Your Privacy Matters to Us

Understanding Our Communication Practices

Learn about how we manage communication preferences at Standard Mortgage.

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Communication Preferences at Standard Mortgage

At Standard Mortgage, we prioritize your privacy and your right to control the communications you receive from us. When you choose to opt into communications with our team, you give consent to receive important information regarding your mortgage services, updates on your application status, and promotional offers.

By providing your phone number and explicitly agreeing through a keyword, checkbox, or form submission, you can opt in to receive text messages from Standard Mortgage. These messages may include:

  • Updates on your mortgage application
  • Marketing promotions and offers
  • Notifications about loan programs or interest rate changes
  • Important alerts regarding your account

Please be mindful that text messaging may occur through an automated system, and the frequency of messages may vary based on your engagement with our services.

If you ever wish to discontinue receiving text messages, you can easily opt out at any time. Just reply with the word “STOP” to any message you receive, and we will promptly process your request. After opting out, please note that you may still receive critical service-related communications essential to your account.

Additionally, keep in mind that standard message and data rates may apply depending on your mobile carrier and plan. We encourage you to consult your carrier for details on potential charges associated with our text messaging service.

If you have any questions or require assistance with our text message services, please reply “HELP” to any message, or contact our customer support at (877) 515-0889 or via email at broker@standardfl.com.